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Last updated: 10/06/2026

Who we are

Creative Vues is a UK-based design and website business providing website design, website hosting, care plans, SEO, content support, print design and related digital services.

Our website address is: https://creativevues.co.uk

Business name: Creative Vues
Registered office address: Cameron Drive, Tewkesbury, GL20 8WD
Email: hello@creativevues.co.uk

What personal data we collect

We may collect and process personal data when you contact us, work with us, subscribe to a service, make a payment, complete a form, sign a proposal or contract, or use our website.

This may include:

  • Your name
  • Business name
  • Email address
  • Phone number
  • Billing address
  • Website address
  • Project details
  • Messages and correspondence
  • Payment and invoice details
  • Website login details, where you choose to provide these
  • Brand assets, images, content and files supplied for a project
  • Technical information such as IP address, browser type and website usage data

We only collect the information we need to respond to enquiries, provide services, manage projects, process payments, maintain websites and meet our legal and business obligations.

How we collect personal data

We may collect personal data through:

  • Contact forms on our website
  • Email enquiries
  • Phone calls or messages
  • Client onboarding forms
  • Proposals, contracts and invoices
  • Stripe payment pages or subscriptions
  • Website project files and shared documents
  • Analytics and website tracking tools
  • Directly from clients during project work

Why we use your personal data

We use personal data to:

  • Respond to enquiries
  • Provide quotes, proposals and contracts
  • Deliver website design, hosting, SEO, content, print and marketing services
  • Manage ongoing client relationships
  • Set up and maintain client websites
  • Provide support and handover information where required
  • Process payments and manage invoices
  • Keep records for accounting and legal purposes
  • Improve our website and services
  • Protect our business, website and systems

Lawful basis for processing

We process personal data under one or more of the following lawful bases:

Contract: where we need the information to provide a quote, deliver a service, manage a subscription or fulfil an agreement with you.

Legitimate interests: where we use your information to manage our business, respond to enquiries, improve our services, maintain records, protect our systems or communicate with clients.

Legal obligation: where we need to keep certain records for tax, accounting or legal reasons.

Consent: where you have given consent for a specific purpose, such as receiving marketing emails. You can withdraw consent at any time.

Payments and billing

Payments may be processed through third-party payment providers such as Stripe. We do not store full card details on our website.

We may keep payment records, invoices and subscription information for accounting, tax and business administration purposes.

Website hosting, support and client access

Where we provide website hosting, care plans, website support or handover services, clients may provide us with access to websites, hosting accounts, domain accounts, email systems, plugins, third-party tools or online platforms.

We use this access only to provide the agreed services. Clients should avoid sending passwords by unsecured methods where possible. Access may be removed or updated when a project ends or when services are transferred to another provider.

Who we share personal data with

We do not sell personal data.

We may share personal data with trusted service providers where necessary to run our business and provide our services. This may include:

  • Website hosting providers
  • Email providers such as Google Workspace
  • Payment providers such as Stripe
  • Accounting or bookkeeping software/providers
  • Website plugins and security tools
  • Analytics providers
  • Cloud storage or project management tools
  • Professional advisers, where required

We only share the information needed for the relevant purpose.

Cookies and analytics

Our website may use cookies or similar technologies to help the website function, improve user experience, understand website performance and measure traffic.

Some cookies may be set by third-party services such as analytics tools, embedded content, videos, social media platforms or security tools.

You can control cookies through your browser settings.

Embedded content from other websites

Pages on this website may include embedded content, such as videos, images, social media posts or articles.

Embedded content from other websites behaves in the same way as if you had visited that website directly. Those websites may collect data about you, use cookies and monitor your interaction with the embedded content.

How long we keep personal data

We keep personal data only for as long as necessary for the purpose it was collected.

Enquiry information may be kept for a reasonable period so we can follow up or refer back to previous discussions.

Client project records, contracts, invoices and related correspondence may be kept for accounting, tax, legal and business record purposes.

Website access details are only kept for as long as needed to provide the agreed service, unless otherwise required for ongoing support.

How we protect personal data

We take reasonable steps to protect personal data from loss, misuse, unauthorised access or disclosure.

This may include password protection, secure systems, limited access, website security tools, backups and good data management practices.

However, no online system can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, you may have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your personal data
  • Object to or restrict certain processing
  • Ask for your data to be transferred
  • Withdraw consent where processing is based on consent

To make a request, please contact us at hello@creativevues.co.uk.

Complaints

If you have a concern about how we handle your personal data, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.


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Privacy Policy

CREATIVE VUES

Cameron Drive
Tewkesbury
GL20 8WD

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