Last updated: 10/05/2026
These Subscription Terms apply to Creative Vues recurring services, including website hosting, website care plans, website support, SEO packages, content support, Google Business Profile management and other ongoing monthly services.
These terms should be read alongside our main Terms & Conditions and Privacy Policy.
By subscribing to a Creative Vues service, continuing with monthly payment or accepting an ongoing support package, you agree to these Subscription Terms.
Creative Vues subscriptions are designed to provide ongoing support for businesses that require regular website, hosting, SEO, content or digital marketing assistance.
Depending on the selected package, subscription services may include:
Website hosting and care plan support
Website maintenance and small content updates
WordPress core and plugin updates
Website backups, security checks and monitoring
SEO improvements and content optimisation
Blog writing or content creation
Google Business Profile management
Website campaign updates and seasonal content changes
Performance insights and recommendations
The exact services included depend on the package selected or the written agreement/proposal provided.
Creative Vues subscription services are usually billed monthly through Stripe, unless otherwise agreed in writing.
Some packages may be billed in advance, while others may be billed in arrears depending on the agreement in place with the client.
Any changes to pricing, package level or service scope will be confirmed in writing.
It is the client’s responsibility to ensure payment details remain up to date.
If payment fails or remains overdue, Creative Vues may pause work, restrict support or suspend services until payment is received.
Ongoing subscription services can be cancelled by giving written notice.
Unless otherwise agreed in writing, Creative Vues requires one full billing cycle’s notice to cancel a monthly subscription.
Work already completed, scheduled or in progress during the active billing period remains chargeable.
If a client chooses to move their website, hosting, SEO, content or marketing support to another provider, Creative Vues will provide reasonable handover support, subject to any outstanding invoices being paid.
Website hosting and care plan subscriptions are provided to support the ongoing stability, security and maintenance of websites hosted or managed by Creative Vues.
Depending on the selected package, this may include hosting, SSL, backups, WordPress updates, plugin updates, malware protection, vulnerability monitoring, storage, email support and general website care.
Hosting and care plan services are only active while the client remains subscribed to the relevant Creative Vues package.
Some premium plugins, tools or software may be provided through Creative Vues’ business-level licences as part of an active hosting, care plan or website support package.
These licences remain the property of Creative Vues and are not transferable if the website moves to another provider.
If a client moves their website away from Creative Vues, the new provider will need to add their own licences or replace those tools with suitable alternatives.
Free plugins may remain installed on the website, but future updates, compatibility, configuration and maintenance become the responsibility of the client or their new provider once the website leaves Creative Vues’ care.
Where any free plugin or third-party tool has been set up using a Creative Vues account, the client may need to create their own account and reconnect or reconfigure the tool after handover.
Some websites may include custom functionality, code, integrations or setup work created specifically by Creative Vues.
Where custom functionality has been created, this may require separate discussion as part of a website handover, particularly if it relies on Creative Vues’ systems, licences, hosting environment, plugin setup or ongoing support.
Creative Vues will provide reasonable information to help a new provider understand the website setup, but internal systems, business-level accounts, licence accounts and proprietary working methods are not transferable.
SEO, content and marketing subscriptions are designed to support ongoing website visibility, content development, user experience and marketing activity.
Depending on the selected package, this may include page optimisation, blog writing, content updates, website improvements, Google Business Profile updates, local keyword optimisation, strategy calls and performance recommendations.
Search engine rankings, website traffic, enquiries, sales or specific commercial results cannot be guaranteed. SEO and content marketing are ongoing activities influenced by many factors, including competition, search engine changes, client activity, website history and wider market conditions.
Some monthly support packages are flexible by nature. This means the focus may change from month to month depending on the client’s current priorities, seasonal campaigns, website needs or marketing goals.
Not every listed service will necessarily be completed every month. Work is prioritised based on the agreed monthly focus and available package capacity.
Larger standalone pages, major restructures, new functionality, branding work, print design, complex integrations, e-commerce expansion or significant additional work may be quoted separately.
If a client chooses to move their website or services to another provider, Creative Vues will provide reasonable handover support.
This may include creating a WordPress admin login, confirming key website setup details, outlining plugins currently used and providing general information required for a smooth transition.
Creative Vues does not transfer business-level hosting accounts, internal systems, licence accounts, premium plugin licences, Stripe accounts, Google accounts, project management systems or any other Creative Vues-owned business accounts.
Where services are billed through Creative Vues, the client may need to set up replacement billing directly with the relevant provider or through their new agency.
By subscribing to a Creative Vues service or continuing with monthly payment, you confirm that you have read and agree to these Subscription Terms, along with our main Terms & Conditions and Privacy Policy.